Hilton Guatemala City, Guatemala, Guatemala City ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Km. 9.5 Ca-1 East, Guatemala City, Guatemala, 01001

“The hotel's location is perfect for enjoying both the vibrant city life and the tranquility of nearby gardens.”view full review

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“A wonderful hotel with exceptional and friendly service” view full review

Top location:Highly rated by recent guests(8.3)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site for free.

Wireless internet is available in the entire hotel at USD 10 per day.

Other information

You can start your day with a full breakfast, which costs US$17 per person per day.

There are no cots provided in a room.

Pets are allowed on request.

Year renovated:2009

Number of floors:6

Number of rooms:130

Former name

Vista Real Guatemala

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive Queen Room Two Queen Beds

Max:

3 persons

36 m²

Bed options:

2 King Size Beds

Air conditioning

room details

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King Room

Max:

2 persons

36 m²

Bed options:

1 King-size bed

Air conditioning

room details

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Corner King Room

Max:

2 persons

39 m²

Bed options:

1 King-size bed

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Guatemala City 7.1 km

Airports

La Aurora (GUA) 10.2 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Excellent Breakfast!

“The breakfast buffet was fantastic, with a great variety of delicious dishes and beautiful presentation.” view full review

Relaxation Needed

“The jacuzzi was initially disappointing due to temperature issues; however, the overall spa ambiance was serene and inviting.” view full review

Productive Lounging

“The Diamond executive lounge provided a fantastic workspace, stocked with refreshments, which made my work much more enjoyable.” view full review

Comfortable Rooms

“The rooms were incredibly comfortable and quiet, creating a perfect retreat after a long day.” view full review

General

No smoking on site
Paid Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Lift
Currency exchange
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Special diet menus

Business

Business centre
Meeting/ Banquet facilities

Spa & Leisure

Outdoor swimming pool
Garden area
Jacuzzi

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Patio
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Media

Direct dial telephone
AM/FM alarm clock

Room decor

Curtains

Location

Km. 9.5 Ca-1 East, Guatemala City, Guatemala, 01001

Map view

Km. 9.5 Ca-1 East, Guatemala City, Guatemala, 01001

City landmarks

Shopping Area

Mall Pradera Concepcion

1.1 km

Shopping Area

Arkadia Shopping Mall

1.3 km

Santa Catarina Pinula

1.1 km

Guatemala City Guatemala Temple

1.3 km

Comercial Eden

1.1 km

Casa Parroquial

1.1 km

comercios en el parque

1.2 km

Mall

La Plaza 20 Calle

1.2 km

Iglesia Inmaculada Concepcion

1.2 km

Cinemark;Zona Padera

1.3 km

Alba Cinema

1.3 km

Museo de Los Ninos

1.4 km

Park

Jungla Urbana Ecological Park

1.4 km

Centro de Capacitacion Misional Guatemala

1.4 km

Mall

Centro Comercial La Pradera Zona 10

1.4 km

Market

Mercado Municipal Santa Catarina Pinula

1.4 km

Centro Comercial Metroplaza

1.4 km

Cementerio Santa Carina Pinula

1.4 km

Centro Comercial Santa Rosalia

1.5 km

Centro Comercial El Pueblito

1.5 km

Anfiteatro municipal

1.5 km

Mall

The Shops at Muxbal

1.7 km

Church

Parroquia de San Martin de Porres

1.8 km

Plaza Decorisima

1.8 km

Iglesia Evangelica Monte Carmel

1.9 km

El Shaddai

2.0 km

Mall

Plaza Express

2.2 km

Market

Supermercado La Torre Zona 15

2.6 km

Mall

Paseo San Sebastian

2.4 km

20 Calle 28-58 Zona 10

Ministerio Del Medio Ambiente & Recursos Naturales

2.5 km

Nearby

Shopping Area

Mall Pradera Concepcion

1.1 km

Restaurants

Tua Bistro

590 m

Calle San Jorge Muxbal Centro Comercial Vista Muxbal

Reviews and Ratings

Feedback from previous guests about their experience.

80%

liked the hotel and would stay again

great service

charming colonial rooms

noisy location

water residue in tub

8.0/10

Great

Rooms

8.0

Location

8.3

Service

9.0

Dining

7.7

Ken

United States, February 2024

8.0/10

I had a wonderful stay at the hotel. The rooms feel new with all the renovations but still maintain the charming colonial look I adore. However, the damp smell wasn't ideal, and being close to the laundry room was a bit inconvenient.

Rooms

7.0

The rooms feel new with all the renovations but still maintain the charming colonial look I adore. However, they had an uncomfortable damp smell and were too close to the laundry room.

Service

9.0

The staff was so welcoming and very well trained. They were involved in our event from the organization process to the day of the party.

Location

8.0

The hotel's location is great, close to my family's town and safe. However, the noise from the major highway was a bit disturbing.

Dining

8.0

The dining experience was wonderful, although I wish there were more options. The shuttle service to Walmart and other places was convenient.

Facilities

8.0

The facilities were beautiful, and the buffet was plentiful with fresh omelettes and a great selection of delicacies.

Dave

United States, December 2023

8.0/10

I stayed in the 1st floor room by the garden, and it took a while to warm up, but it was luxurious. The showers inside tubs were a bit inconvenient. The service was phenomenal during our event, with a bit of stiffness in interactions at the restaurant. The location was beautiful, quiet, and safe, perfect for work. The dining experience was better before, but still had a great buffet. The hotel facilities were nice overall.

Rooms

8.0

The room I stayed in was a bit cold at first, probably due to its position by the garden where it didn't catch much sun early on. However, once it warmed up, it was indeed luxurious. The shower inside the tub was a unique setup.

Service

9.0

The service at the hotel was top-notch, especially in organizing our event. Staff were incredibly helpful, although there was a slight feeling of stiffness and distance in interactions, particularly noticeable at the restaurant.

Location

9.0

The hotel's surroundings are absolutely beautiful, very quiet and safe, which made it perfect for my work purposes. The area also provided easy access to Guatemala City.

Dining

7.0

The dining experience at the hotel was better before it got the Hilton name, but it still offered a generous buffet with a variety of options. I wished I could have used the dining facilities more during my stay.

Facilities

7.0

The hotel facilities were satisfactory and met my basic needs during the stay.

Peter

United States, November 2023

8.2/10

I absolutely loved the hotel! The rooms felt new with all the renovations while maintaining the charming colonial look. I wouldn't hesitate to come back or recommend it to anyone. The suite I got facing the garden was just perfect for me.

Rooms

9.0

The rooms are beautifully renovated without losing their colonial charm. Exactly what I love in a hotel.

Service

9.0

The service was superb, from the friendly staff at the restaurant to the helpful team at the front desk. They were involved in every detail of our event, making the whole experience truly exceptional.

Location

8.0

The location is superb, close to my family's town and offering a quiet and peaceful atmosphere. The only downside is the noise from the nearby major highway.

Dining

8.0

The dining was outstanding with a great variety of delicacies, especially the fresh omelettes. However, it was better before the hotel got the Hilton name.

Facilities

7.0

The facilities were impressive, from the comfortable bubbly water in the hot tub to the well-stocked self-serve refrigerator and coffee station. However, the tub had water residue, which was a bit disappointing.

great service

noisy location